Effective Starting Date: April 2, 2018
This Policy describes the information we collect, how it is collected, for what purposes it is collected, how we share it, how we handle the content you place in our products and services, and the steps we take to secure this information.
Unless otherwise stated all Marvelution Services are treated the same for the purposes of this document.
“Cloud Services” means Marvelution’s software as a service (“SaaS”) solutions.
“Software Products” means Marvelution’s software products that are installed by customers on an infrastructure of their choice.
“Websites” means Marvelution websites, including but not limited to marvelution.com, marvelution.nl, marvelution.org, Marvelution’s product listings on the Atlassian Marketplace, and any related websites, sub-domains and webpages.
“Content” means any information or data that you upload, submit, post, create, transmit, store or display in a Marvelution Service.
“Personal Data” means information relating to an identified or a directly or indirectly identifiable natural person, such as: name, address, email address, phone number, IP address or location data. Personal Data that has been anonymized such that it does not allow for the ready identification of specific individuals is no longer considered Personal Data.
“Usage Data” means aggregated data about a group or category of services, features or users that does not contain Personal Data.
Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
For our Cloud Services, the information we collect includes the URLs you accessed (in our log files), usernames as well as elements of Content as necessary for the Cloud Services to perform the requested operations. Occasionally, we connect Personal Data to information gathered in our log files as necessary to improve Marvelution Services for individual customers.
We use the information we collect about you (including Personal Data to the extent applicable) for a variety of purposes, including to:
Notwithstanding the foregoing, we will not use Personal Data appearing in our Analytics Logs or Server Logs for any purpose.
We do not share personal information with companies, organizations and individuals outside of Marvelution unless one of the following circumstances applies:
We will share personal information with companies, organizations or individuals outside of Marvelution when we have your consent to do so.
We will share your Information (including your Personal Data) with companies, organizations or individuals outside of Marvelution if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
You may choose to make use of third-party Products in conjunction with Marvelution Services. Third-party Products are software written by third-parties to which you grant access privileges to your Content (which may include your Personal Data). When access is granted, your Content is shared with the third-party. Third-party Products policies and procedures are not controlled by Marvelution even though the third-party Products may be available through Marvelution Services. Third-parties who have been granted access to your Content could use this data to contact you and market services to you, and could share your data with other third-parties.
We may share or transfer your information (including your Personal Data) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share aggregated or anonymized information that does not directly identify you with companies, organizations and individuals outside of Marvelution.
Marvelution hosts data with Amazon Web Services. All data at rest is encrypted using industry standard encryption and are kept in a controlled environment.
Where data is transferred over the Internet as part of a Website or Cloud Services, the data transmitted using industry standard HTTPS with TLS.
For more information about the data security of our Marvelution Services, please see our Data Security Statement.
While we take reasonable efforts to guard your Personal Data, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any passively-collected Personal Data you choose to store in Websites or Cloud Services are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.
Where Software Products are used, responsibility for securing access to the data you store in the Software Products rests with you and not Marvelution. We strongly recommend that administrators of Software Products enable encryption in transit (e.g., HTTPS using TLS) to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data.
You may opt out of receiving communications from Marvelution by using the unsubscribe link within each email, or emailing us at firstname.lastname@example.org to have your contact information removed from our email list or registration database.
Although opt-out requests are usually processed immediately, allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving messages from us, you will continue to receive transactional messages from us regarding Marvelution’s Services.
You can opt-out of having making your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on see this Analytics Help article.
You can instruct your browser, by changing it’s options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit.
The data controller for the Information collected is Marvelution B.V., Het Schaakbord 2, 1567MG, Assendelft, The Netherlands
If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact our data protection officer via email at email@example.com, or at the address shown above.
If you contact our data protection officer, they will respond within 30 calendar days. If you are unsatisfied with the response from our data protection officer, then you may complain to a supervisory authority, such as the Dutch Data Protection Authority, Postbus 93374, 2509 AJ, The Hague, The Netherlands.