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Real-time status checker
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Regular support hours
9am-5pm CET (3am-11am ET)
Extended support hours
8am-8pm CET (2am-2pm ET)
Regular response times
Level 1: Critical - 8 hours
Level 2: Major - 12 hours
Level 3: Medium - 16 hours
Level 4: Low - 24 hours
Faster response times
Level 1: Critical - 1 hour
Level 2: Major - 4 hours
Level 3: Medium - 16 hours
Level 4: Low - 24 hours
Phone support
Direct contact with mobile number
Training
Priority requests for new features and bug fixes
Roadmap
Check the real-time status of our apps: status.marvelution.com
Want to see exactly what we are working on? See our Public Issue Tracker
