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Apps are billed based on the number of users in your Atlassian product.

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Cloud


Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.


When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.


If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.


Data Center


Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.


If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.

Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

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