Cloud
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.
Server
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can
renew maintenance after 12 months at 50% of the current purchase price. You can
upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian’s formula (
view example).
If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.
Data Center
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.